Our return policy lasts for 3 days, from the receipt of your order, except for all those products that have been manufactured exclusively for you, or that even if not exclusively manufactured for you, we do not have it in stock , and have been ordered from the manufacturer, upon your order,in these cases, we do not accept returns.

For the products that we do have in stock, these are eligible for return, 3 days after the date of receipt of the order, we do not accept any return

To be eligible for a return, the item must be unused and in the same condition that you received it and it must be in its original packaging.

To complete your return, you must have our written approval and the costs of this return are solely and exclusively at your own risk.

The orders will be returned to our main headquarters at 46020, in Valencia, Spain, or failing that, to the address previously indicated to you.

Once we have received your returned order, it will be inspected, once the inspection is complete, we will send you an email to notify you of the approval or rejection of your refund. If your refund is approved, then it will be processed and a credit will be applied in the following 30 days to your credit card or the original method of payment.

If you have any problems please contact us at

For more information about the Privacy Policy and Terms of Use, read them carefully.

7345 W Sand Lake Rd,
STE 210 office 5361
Orlando, FL 32819 US

C/ de Viver, 25, bajo Local, 46020
Valencia, España

Ул. Марагидик 19, етаж 2, офис 1
8000 Бургас, България

La Central du Froid SARL
Nº 12, Av Moulay Abdelhafid
90090 Tanger, Maroc

Opening Hours.
Our shops: Monday to Friday: 07.00 am - 01.00 pm (EST)
Online: 7 days a week, 365 days a year